overview

Chatbot for the business needs also in Middleware Admin - midleo.CORE

Author: Vasil Vasilev
April 15, 2024

There is a new colleague in your team - the MWAgent.
It is based on RubixML - link and you can use it to find faster different middleware modules from the midleo.CORE application.
It is already trained and is using a local chatbot.model.

You can start it when you log in and click on the icon in the down-right corner:



Here is one example:








The MWAgent can be asked to stop an Application service, show installed software on a server, show Application servers on a server, show statistics, show uptime:





In case some application service on the production server needs to be stopped/started, it will ask for a Request or a Change number from ServiceNow - if there is a connection to SNOW configured.
It can also trigger action to external services like Rest API, SSH connection, and so on.

You can stop/start a service with Request/Change or depending on the logic and if there is a change - the information like - who/when/what, will be tracked in the tracking log, so it will be transparent to the other colleagues. Other information like answers will not be stored.

All questions are saved during the session and will be deleted after you exit the application.
The agent can be trained depending on the client's needs.